When I was a kid, our "one and only" telephone was black (the only color made) with a huge round dial in the front and the handset was heavier than the base! My telephone number was Juniper 44740 or in short ju4-4740. Never thought I'd see the day that I would have to press #1 to speak to someone in my own language!
Even now pressing #1 does not guarantee that I will be speaking to someone I can actually understand! Most calls made to a customer service rep. end up with me requesting someone who actually DOES speak and understand English!
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